Terms of Use

  1. Acceptance of terms: Accessing and using the Hctsw website, mobile applications, and related services (hereinafter referred to as the "Services") means that you have read, understood, and agreed to abide by these Terms of Use. Hctsw reserves the right to modify these terms at any time, and the modified terms will be effective immediately upon being posted on the website.
  2. Product purchase: You confirm that you have fully understood the product details, prices, return and exchange policies, and other information before purchasing the product. After placing the order and completing the payment, it means that you have reached a purchase agreement with Hctsw.
  3. User behavior: You promise not to post any illegal, infringing, false, misleading, offensive, obscene, invasive of other people's privacy, or other inappropriate content. You need to provide valid personal information and it will only be used for legitimate purposes.
  4. Intellectual property rights: All content on the Hctsw website, including but not limited to text, pictures, trademarks, logos, graphic designs, software, etc., are the property of Hctsw or its affiliates and are protected by copyright, trademark, and other intellectual property laws. 
  5. Privacy protection: Hctsw respects and protects the privacy rights of users. For how we collect, use, store, and protect your personal information, please read our privacy policy.
  6. Transportation and delivery: Hctsw will try its best to deliver the goods according to the agreed time and method, but will not be responsible for delayed delivery due to force majeure. Please see our Shipping Policy for specific shipping policies.
  7. Refunds and returns: Hctsw follows the relevant refund and return policies, and you have the right to apply for a refund or return if the relevant conditions are met. Please see our Returns Policy for detailed rules.
  8. Legal liability and dispute resolution: If any dispute arises from the use of Hctsw services, both parties should first try to resolve it through friendly negotiation; if negotiation fails, they agree to submit the dispute to the court in the country where Hctsw is registered for settlement.
  9. Others: Hctsw has the right to suspend or terminate your right to use your account when it discovers any behavior that violates these terms or harms the interests of Hctsw. These Terms of Use constitute the entire agreement between you and Hctsw and supersede all prior oral or written communications.
  10. Contact us: If you have any questions or need assistance regarding these Terms of Use, please contact us through our customer service channel service@hctsw.com.