Shipping Policy
- Shipping areas: Hctsw provides global shipping services, but due to international shipping regulations and the import policy of the destination country, some products may not be delivered to specific areas. Please confirm whether your delivery address is within the delivery range before placing an order.
- Shipping method: We provide free shipping service to customers worldwide without paying extra shipping fees. ensure that the goods can be delivered to every customer safely, quickly， and on time, the estimated delivery time is usually within 7 to 20 working days, starting from the completion of order processing, depending on the logistics situation in different regions.
- Shipping tracking: Detailed shipping tracking information will be provided on all orders. When the order is shipped, we will provide the waybill number via email or SMS. You can use this number to check the shipment status on the express company's official website.
- Instructions for signing: When signing for the package, please be sure to check whether the outer packaging is intact. If you find that the packaging is damaged, it is recommended to take photos on the spot and refuse to sign for it, and then contact us in time for processing.
- Special circumstances: During major festivals, promotional activities, or force majeure (such as abnormal weather, traffic control, etc.), the delivery time may be affected. We will do our best to ensure that the goods are delivered as soon as possible, but we will not be responsible for any delays caused by this.